Information you provide
You may provide contact details, device information, service requirements, and message content when contacting us by email, phone, WhatsApp, or the website form. The website form opens your own email application and does not store the submission on this website.
How information is used
Information is used to respond to inquiries, assess service requirements, communicate about an engagement, arrange delivery, and meet applicable business or legal obligations.
Recovery data
If a service proceeds, storage devices and accessible data may be handled only as required to assess, recover, verify, and deliver the agreed work. Engagement-specific handling and retention arrangements can be discussed before work begins.
Sharing and service providers
Information is not sold. It may be shared with service providers when reasonably necessary for communications, logistics, infrastructure, or the agreed service, subject to appropriate handling expectations. Email and WhatsApp interactions are also governed by those providers’ policies.
Retention and security
Inquiry and engagement records are retained only as reasonably necessary for communication, service delivery, records, and applicable obligations. Reasonable safeguards are used, but no internet or storage system can be guaranteed completely secure.
Your choices
You may ask about the personal information associated with your inquiry, request a correction, or ask for deletion where applicable and subject to legitimate record-keeping requirements. Contact us using the details below.
Policy updates
This policy may be updated when our services or practices change. The latest revision date will appear on this page.